Advancing Science.Key holiday dates
Our last working day for 2024 is Monday 23 December.
Our Customer Services and Warehouse team will be back in on Friday 3 January 2025 to process orders.
Tech Support Team resume Monday 6 January.
New Zealand Practitioners
Place orders by Monday 16 December for delivery by Christmas.
Place orders by Friday 20 December for dispatch this year.
Functional testing dates can be viewed here
Australian Practitioners
Place orders by Friday 13 December (DHL) for delivery by Christmas.
Place orders by Friday 20 December for dispatch this year.
As Christmas is approaching fast NZ Post has been having some congestion issues due to high volumes of parcels being sent and informed us of the below:
- Ongoing reduced airfreight frequency and offshore processing congestion are causing delays to many destinations.
- New Zealand and overseas border authorities may hold your parcel longer than usual. NZ Customs may take 3-5 working days to check all parcels before it departs. The overseas border authorities will also check your parcel.
- If your parcel is taking longer than usual, we recommend you contact Australia Post which will be able to assist and result in a faster outcome.
- Get in touch with our Customer Services team if it has been more than 7 working days beyond dispatching of order and you have not received any tracking updates.
Introducing FxDirect
Your online tool to authorise patient orders. It’s simple and convenient to use with lots of benefits for both you and your patients.
Join all the other practitioners using FxDirect today!
Practitioner Hub
Our one-stop dedicated space for you – packed full of functionality to help make your interactions easier and more personalised!
- Easily place orders online
- Have visibility of delivery timeframes
- Access exclusive resources
FxLearn - education at your fingertips
- Spotlight on webinars on topical clinical research
- World-class educators
- Attendance certificates to count towards your CPE points.
- Dashboard view of your learning
Are you a patient?
Have you lost your link to order products from your practitioner?
Or are you looking for a practitioner that can help support your health journey near you?
Functional Testing (NZ)
FxMed is proud to partner with a number of Functional Testing providers to ensure our practitioners have access to the highest quality and diverse range testing services available.
Available to practitioners in New Zealand only.
Check out the latest research and insights in functional medicine.
Explore a new and growing area of enriching content. Learn more about the science plus practical tips!
It’s an ethos that resonates with FxMed. We feel privileged to be able to ‘give back’ to meaningful causes that focus on improving the lives of those in need.
