Our service at different Covid-19 Alert Levels
Current Alert Levels: Auckland Level 2; Rest of NZ Level 1
FxMed have been classed as an ‘essential service provider’ by MBIE so are able to process your orders according to strict safety guidelines at any alert level. Orders can be sent to your clinic, your home or directly to your patient. We recommend utilising our Practitioner Hub to place your orders and/or to set up Patient Ordering.
Delivery in alert level 3 and above: Our orders are prioritised by New Zealand Couriers (due to our essential service status), however, there may still be delays due to the increased pressure on the courier system. Australian customers, please expect additional delays in freight also.
Please note, we no longer allow any customer pick-ups or drop-offs at our offices at any alert level.
Please visit our Functional Testing page for specific information pertaining to functional testing services under different alert levels.
Do not hesitate to contact us should you have any questions or concerns on email@example.com.
FxMed has been approved as an essential service provider by MBIE.
Registration details: Functional and Integrative Medicine Ltd, Reference Number: MBIEEB – 595